Why Interactive Marketing?
If you’re looking for a new partner to take care of your outsourced customer contact needs, you want to work with the very best. We believe that’s us.
We’re market leaders
Founded in 1998, we have over 20 years of practical experience in making and taking automotive calls. In that time, we’ve established ourselves as market leaders with a large number of dealership clients.
Our people
Our team of passionate professionals deliver for our clients. From our highly experienced management team to our hard-working call-makers, everyone in the Interactive Marketing team strives to deliver what’s best for our clients.
We make calls when your customers are ready to speak
Our team make calls until 8pm, improving the chances of connecting with your customers at a time which suits them. That means fewer missed calls and more sales and customer service opportunities.
We reach 80% or more of your data
We routinely reach more than 80% of customers provided to us by our clients. With Interactive Marketing, your data will work hard for you.
Our conversations are natural
Our call-makers don’t use scripts, meaning that the conversations they have with your customers are completely natural.
No commission
All of our team members earn a salary with no commission. That means there’s no hard-sell to your customers, just natural conversation and real relationships.
Our training and quality control are second-to-none
Over the years, we’ve invested heavily into the highest standards of training for our team members, making use of the insight we’ve gathered from making literally hundreds of thousands of calls.
Natural settings lead to natural conversations
Each of our call makers works from their own home, meaning that there’s no call centre background noise. When our call-makers feel comfortable, your customers feel comfortable.
Data guidance
We offer our clients guidance on the kinds of data to provide, to ensure that the activity we understand is as effective and ROI-positive as possible. We’ll help you reach the right customers, at the right time, with the right message.
Clear reporting
We offer clear and actionable periodic reporting, to help you better understand your customer base, their needs and what opportunities they present to you.
Reach The Team
If you’d like to speak to the Interactive Marketing team, our contact page provides all of the information you’ll need to get in touch.
Contact Interactive Marketing